Our board-certified physicians, Dr. Jeffrey Caren and Dr. Mark Urman are proud to have a cardiology practice dedicated to excellence and compassion. They are not contracted with any medical insurance plans (except for Medicare) nor employed by any hospital. This allows them to always have their patients’ best interests as their paramount responsibility. They work for you, the patient, not for insurance companies, not for a hospital.
“The best interest of the patient is the only interest to be considered…”
– William J. Mayo, 1910
The healthcare environment is evolving rapidly with more and more doctors being employed by hospitals or medical groups where physicians can find themselves with a “divided loyalty” to their patients but also their employer creating conflicts of interest. However, Drs. Caren and Urman are committed to maintaining a traditional private practice where their duty of loyalty is to their patients with no conflicts of interest with insurance companies or hospitals. As every patient and person is, in fact, different, Drs. Caren and Urman feel it is crucial for them to maintain their professional autonomy allowing independent clinical judgment to achieve the best cardiac care for each patient without succuming to a “one-size-fits all” approach of care.
As medical care becomes more of a business, our doctors realize that health and emotions are not a commodity. People are often coming to us at the most vulnerable times of their lives, looking to us for compassion and trusting us with their most precious of assets — their health and the health of their parents or spouses. This is why we could never be less than empathetic to anyone who comes through our doors. We make it a point to listen to our patients, hear their stories and empathize with their hopes and fears.
“…there are physicians for the body and physicians for the soul, although the two cannot be separated.”
COR Medical Group continuously aspires to provide modern, convenient and efficient cardiac services to its patients. In consistently accomplishing these objectives, Drs. Caren and Urman have earned a widely recognized and trusted reputation for leadership and excellence in delivering cardiac care. The most sacred part of health care is the doctor-patient relationship. Our doctors are committed to not compromising the sanctity of this relationship and ensuring that patients feel that they are getting what they paid for and rightfully deserve, no matter where health-care reform goes.
Drs. Caren and Urman work closely with their patients’ other doctors to provide coordinated high-quality care in a caring and comfortable environment. In addition, they are partners and work closely together. Thus, if your primary cardiologist is not immediately available, the other doctor has access to the patient chart and will make sure that the patient’s urgent cardiac situation is taken care of. A patient of our practice can be certain that his/her cardiac care and well-being are the concern and responsibility of both doctors who work as a team with each other and any other doctors involved in a patient’s care. In fact, reports of cardiac testing performed in our offices can be shared with the Cedars-Sinai Medical Center clinical web viewing system when necessary to allow other physicians caring for a patient to have immediate access to important cardiac test results (and of course, always with appropriate security to protect your privacy).
In addition to reading the latest cardiac scientific journals and literature, Drs. Caren and Urman, both regularly attend and participate in lectures and continuing cardiac education which allows them to be up-to-date on the latest in cardiac diagnostic and therapeutic care and techniques. Both of our doctors are on the attending staff of Cedars-Sinai Medical Center. The doctors do not consult on patients at any other hospital or medical facility. For the firfth year in a row, Cedars-Sinai is named on the U.S. News & World Report’s ‘Best Hospitals’ Honor Roll again for 2017-2018 and the Cedars-Sinai Heart Institute has been ranked No. 1 in Los Angeles, California and the Western US as well as among the Top 10 in the nation for Heart and Heart Surgery Programs for five years straight. Our cardiologists are proud to be part of the fourth best cardiac program in all of the United States according to U.S. News & World Report for 2017-2018. Between our office and adjacent world-class facilities, we can offer comprehensive cardiovascular diagnostic and therapeutic services. While our doctors are often providing second-opinions themselves, if, at any time, you would like a second formal opinion regarding your condition, please do not hesitate to ask. We will offer you the names of competent cardiologists in your area and furnish them with our records.
Non-Invasive Cardiology and Testing
In addition to Drs. Caren and Urman providing cardiac consultative evaluation and care, our offices offer a full spectrum of non-invasive diagnostic cardiac testing (please see Testing for details). We employ dedicated staff to perform these tests all business days of the week for your convenience. Testing is performed in our offices by very experienced and certified technicians. For higher-level diagnostic testing or invasive procedures, the doctors use the world-class facilities right near by. While affording our patients the latest in technology for excellent cardiac care, treating each patient with respect, kindness and compassion is still the foremost goal.
While many cardiac conditions do require invasive diagnostic testing, interventional procedures or surgeries, Drs. Caren and Urman will always make clear all alternative options when appropriate. When a cardiac condition can be handled with non-invasive options with as good of an expected outcome, they will advise so. If a patient’s condition would be better treated with invasive or surgical interventions, they will be the first to say so and refer the patient to the best cardiac sub-specialist available. The goal simply is to guide each patient to the best option for that individual based on medical indications and patient preference. Their offices are designed and decorated to help relax visitors in warm and calming surroundings. Visiting the doctor does not have to be a cold, clinical or frightening experience. Drs. Caren and Urman and their staff strive for personalized care with every patient.
Drs. Caren and Urman understand that medical care is a “team sport” and that their office staff is an integral part of their ability to deliver the best in medical care to their patients.
Click here to meet our office staff.
Patient Education and Resources
Dr Caren and Dr Urman feel that the best medical decisions are made when a doctor who is up to date on medical treatments has an open dialogue with an informed patient.
One of a doctor’s primary obligations is to educate patients. In fact the origin of the word ‘doctor’ is (via Old French) from the Latin doctor which means ‘teacher’ (from docere ‘teach’).
Enhanced Access Membership Program (EAMP)
We believe that the patient-physician relationship is the true core of good medical care. Medical care is best practiced by having enough time to listen to patients and truly understand their particular health needs. Health Care Reform marches on with uncertainty for patients and physicians alike, yet one thing is certain – Drs. Caren and Urman remain dedicated to providing our patients with personalized, comprehensive and world-class cardiac care. Drastic changes in payment policies by Medicare and insurance companies have forced us to change our practice model in order to meet the needs of our patient in these challenging times for medical care. Our EAMP remains quite popular with our patients to help maximize their experience with our office and physicians, allowing high-quality accessibility and personalized service.
- Personalized concierge services not covered by private insurance or Medicare.
- Three annual membership options to choose from (Select, Premier and Concierge Plans). Patients choose what works best for them.
- Increasing levels of priority and enhanced access for routine appointments and testing
- Increased phone and email access to our staff and doctors on routine matters
- Priority completion of administrative paper-work with fees waived
- Global CARE coverage (for Concierge level members – critical care air rescue and evacuation anywhere in the world with the backing of your cardiologist and the Cleveland Clinic)
- Validated parking (Premier and Concierge members) and convenient VIP parking (Concierge members) for office visits.
Drs. Caren and Urman believe that patients should be fully empowered. While our cardiologists help ensure this by sharing information completely and building a partnership with their patients, our EAMP helps take this partnership to a higher level. We believe each patient is unique and therefore requires a specific care plan tailored to their individual needs. Drs. Caren and Urman use the latest innovations in heart care to treat their patients and emphasize a heart-healthy lifestyle. Having enhanced access to the expertise of our cardiologists can allow a higher level of personalized cardiac health, reassurance and comfort.
If you wish to read more and understand why you should consider concierge-type care with one of our cardiologists, click here.
If you are interested in our EAMP, please contact our office manager, Lilly Garzona at 310.659.0714 for more information.
“It’s far more important to know what person has the disease than what disease the person has.”
– attributed to Hippocrates, the father of Western Medicine.